Captivate. Enable access for assistive devices in Mac OS X 10.9

Is this your first time you use Captivate to create a software simulation? Is your Captivate running in a Mavericks (Mac OS X 10.9)? If so, a message will pop up asking you to “enable access for assistive devices”. If you follow the steps provided and you cannot enable this option, I’m going to show how I did it.

Captivate is a powerful tool that enables you to create software simulations. You can record either what’s happening on your desktop or teach how to use an application.

The first time you create these type of projects you’ll see that the first thing you have to do is define the settings of your recording. The first time Captivate reminds you that you have to enable access for assistive devices.

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Moreover, Captivate tells you where to set this up to ease the process “System preferences > Accessibility”. However, with the latest version of the Mac OS, Mavericks, this setting has been moved to a different place. In Mavericks it should appear a new pop up to warn you that an application is trying to set up this function. If this message appears follow the steps. If it doesn’t appear or you just close it by accident do the following to activate it:

  • Go to “System preferences

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  • Go to “Security & privacy” > select “Accessibility” > and click the “Privacy” tab.

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  • Click the “Lock” to unlock it  > click on the Adobe Captivate checkbox.

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  • Lock again to update the last modifications you’ve just done. and… DONE!

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Rosalie Ledda

Soy Pedagoga con un master en Dirección y Gestión de RRHH en la UOC especializada en el diseño e implementación de formación en modalidad online (elearning), blended o presencial. Cuento con 10 años de experiencia en el ámbito de la consultoría y la gestión de proyectos educativos de alcance nacional e internacional. Me considero una profesional con gran capacidad para gestionar proyectos, con capacidad analítica para la detección de necesidades de formación y definir estrategias específicas orientadas a objetivos. Mis compañeros me definen como un persona flexible, ordenada, emprendedora e innovadora.

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